Frequently Asked Questions

This app helps businesses manage their inventory operations efficiently, including inventory tracking, order management, and supplier coordination.

Any business that manages physical inventory can benefit from this app, including e-commerce companies, retailers, wholesalers, and manufacturers.

Our app offers a wide range of features designed to streamline warehouse management, including:<ul><li>Product Management: Organize and manage your product catalog efficiently.</li><li>Product Groups: Group products for better organization and streamlined operations.</li><li>Locations Management: Track inventory across multiple locations within warehouses.</li><li>Inventory Tracking: Monitor stock levels in real-time for accurate and up-to-date data.</li><li>Inbound and Outbound Order Management: Handle incoming and outgoing orders with ease.</li><li>Inventory Counts Organization: Simplify stock counting processes with effective tools.</li><li>Supplier Management: Manage supplier relationships and streamline procurement processes.</li><li>Multiple Warehouses: Manage inventory seamlessly across multiple warehouses.</li><li>Action Log: Track every user action with a detailed action log for accountability and transparency.</li><li>Detailed Reporting: Generate comprehensive reports for valuable insights into inventory, orders, and performance.</li><li>Mobile and Desktop Accessibility: Access the app on both mobile and desktop devices for ultimate convenience.</li></ul>With these features, our app ensures efficient and flexible warehouse management, tailored to your business needs.

All pricing plans are detailed in the Pricing section on our homepage.

Click the "Sign Up" button on the login page and fill in the required details, including your company information and email address.

Click the "Forgot Password" link on the login page, enter your registered email address, and follow the instructions to reset your password.

Yes, admin users can invite team members to join the app and assign them roles with specific permissions.

Navigate to the "Warehouse" section and select "Manage Warehouses." Click "Create New Warehouse," then fill in the warehouse details such as name and address. Note: Only company administrators can create new warehouses.

Use the warehouse selector in the top navigation bar to switch between active warehouses. Company administrators control user access to specific warehouses.

Navigate to the 'Products' section, where you'll find a subsection called 'Balances'. Here, you can enter an SKU to view specific product stock levels.

Navigate to the "Inbound Orders" section and click the "Create Inbound Order" button. Select a supplier, set the expected delivery date, and add the desired products.

In the "Outbound Orders" section, you can create, edit, and track shipments to your customers.

Yes, the app logs all transactions, including receipts, shipments, transfers, and adjustments. You can view these logs in the "Movements" section under the "History" subsection.

Navigate to the "Products" section and select the "All Products" subsection. Click the "Create New Product" button, then enter the product details, including the SKU, description, price, and reorder point.

There are two ways to receive products in the system: directly through the Inbound section or by receiving an inbound order.<br><br>To begin, navigate to the "Movements" section and select the "Inbound" subsection. From there, choose your preferred method:<ul><li><strong>Using an Inbound Order:</strong> Type in an existing inbound order number to streamline the receiving process. Review the details of the order and confirm the receipt of items.</li><li><strong>Manual Entry:</strong> Enter the SKU, target location, and quantity of the product directly. Optionally, add a note for additional context.</li></ul>Both methods allow you to efficiently log received products into the system while keeping inventory updated.

Navigate to the "Products" section and select the "Product Groups" subsection. Click the "Create New Product Group" button, then provide the necessary information, such as the group name and description.<br><br>To assign products to a product group, use the edit option available for each product.

Each product has an edit option. Once you open it, you can assign a supplier to the product.

Ensure you have a stable internet connection and try refreshing the page. If the issue persists, contact support.

Yes, the app is fully responsive and can be accessed from mobile and tablet devices through a web browser.

Navigate to the "Support" section, fill out the form, and submit it to contact our team.

Yes, you can access detailed guides at the top of each page by clicking the Help button. A help modal will appear with detailed information about the page. If you still have questions after reviewing the information, please contact our support team for further assistance.